Terms & Conditions
Terms and Conditions
Welcome to Soluxe. By accessing our website, requesting services, or doing business with us, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, contacting us, requesting a quote, scheduling services, or purchasing any products or services from Soluxe, you agree to be bound by these Terms and Conditions.
2. Services
Soluxe provides professional services as described on our website and marketing materials. Service availability, pricing, and scope of work may change without notice.
We reserve the right to refuse service to anyone for any lawful reason.
3. Quotes & Estimates
Any quote or estimate provided by Soluxe is based on the information available at the time of the request. Final pricing may vary depending on actual project requirements, additional services requested, or unforeseen circumstances.
4. Payments
Payment is due according to the terms outlined in your invoice or service agreement.
By submitting payment information, you represent that you are authorized to use the payment method provided.
All payment transactions are processed through secure third-party payment providers. Soluxe does not store complete credit card information on its servers.
5. Cancellations & Refunds
Cancellation and refund policies may vary depending on the service provided.
Unless otherwise stated in a written agreement, deposits and payments may be non-refundable once work has begun or expenses have been incurred.
6. Scheduling & Appointments
Customers are responsible for providing accurate contact information and ensuring availability for scheduled appointments.
Soluxe reserves the right to reschedule appointments due to weather conditions, emergencies, safety concerns, or circumstances beyond our control.
7. SMS Communications
By providing your phone number, you consent to receive text messages (SMS) from Soluxe regarding:
Appointment reminders
Service updates
Project notifications
Customer support communications
Follow-up messages
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of Soluxe and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Soluxe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.
Our total liability for any claim related to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
10. Warranties
Unless otherwise stated in writing, services are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.
11. Third-Party Services
Our website and services may include links to third-party websites, software, payment processors, or service providers. Soluxe is not responsible for the content, privacy practices, or actions of any third-party services.
12. User Conduct
You agree not to:
Use our website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Submit false or misleading information
13. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Changes to These Terms
Soluxe reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state or jurisdiction in which Soluxe operates.
16. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Soluxe
📞 +1 909-506-3628
📧 https://mysoluxe.com/
