SALON SERVICE POLICIES

PRICING

ALL PRICES ARE SUBJECT TO CHANGE DUE TO LENGTH & DENSITY OF HAIR.

APPOINTMENT HOLD PROCEDURE

A CREDIT CARD NUMBER IS REQUIRED TO SECURE APPOINTMENTS LONGER THAN 30 MINUTES.

ARRIVALS

CHECK-IN WITH THE FRONT DESK AT LEAST 10 MINUTES PRIOR TO YOUR SCHEDULED APPOINTMENT TIME.

LATE ARRIVALS

OUR SCHEDULING IS DESIGNED TO PERMIT THE CORRECT TIME TO COMPLETE YOUR SERVICE.  A LATE ARRIVAL WILL DEPRIVE YOU OF YOUR PRECIOUS TIME.  IN FAIRNESS TO OTHERS, YOUR TREATMENT MUST END ON TIME.

CANCELLATION POLICY

IF YOU CANCEL WITHIN 24 HOURS OF YOUR APPOINTMENT, YOU WILL BE CANCELLED OR RESCHEDULED WITH NO CHARGE.  IF YOU CANCEL AFTER THE 24 HOUR MARK, YOU WILL BE CHARGED 20% OF YOUR SERVICE.  IF YOU ARE A NO-SHOW, YOU WILL BE CHARGED 50% OF THE TOTAL SERVICE CHARGE.

CLIENT SATISFACTION

IF YOU ARE UNHAPPY WITH YOUR SERVICES AT ANY TIME, PLEASE LET US KNOW IMMEDIATELY SO THAT WE MAY CORRECT IT WITHIN 2 WEEKS MAXIMUM OF YOUR SERVICE. ANY PERIOD OVER 2 WEEKS WILL EXCEED OUR CORRECTION TIME AND THEREFORE WE CANNOT ATTEND TO YOUR NEEDS.

PAYMENTS AND GRATUITY

WE ACCEPT ALL CREDIT AND DEBIT PAYMENTS SUCH AS MASTERCARD, VISA, DISCOVER, AMERICAN EXPRESS. THE AVERAGE GRATUITY OF THE INDUSTRY IS 15%-20% OF THE SERVICE AND IS ALWAYS A MATTER OF CHOICE.